Humanware
Humanware refers to the persons who design, program, and operate a
computer installation. There are numerous categories of jobs, but the
three principal positions required in a large computer installation are
system analyst, programmer, and computer operator.
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People in each of these areas generally perform special-purpose tasks under the supervision of a director or manager. The position of a systems analyst requires the broad background and extensive understanding of the above three job categories. The main task of the system analyst is to study information and processing requirements. A systems analyst defines the applications problem, determines systems specifications, recommends hardware and software changes, and designs information processing procedures. A programmer requires a comprehensive knowledge of one or more programming languages and standard coding procedures. This position does not require the broader understanding of the structure and inner workings of an application. A programmer's principal job is to code or prepare programs based on the specifications made by the systems analyst.
A computer operator requires the least extensive background of the three
categories. A computer operator generally performs a series of well
defined tasks that will keep the computer operating at maximum
efficiency. The operational efficiency of a computer installation is
dependent on the quality and abilities of the operational staff.
Operations of a data processing center require an extensive and clearly
defined set of procedures for performing the essential functions of the
installation. These functions generally include obtaining, preparing, and
entering data into the computer, processing jobs, initiating new
programs and changing or deleting old ones etc. Such procedures must
have provision for actions to be taken in the event of hardware or
software malfunctions.
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